Senior Community Manager
✨ AI Summary
As a Senior Community Manager at Buffer, you will play a pivotal role in fostering community engagement and enhancing Buffer's presence across platforms like Discord, Reddit, and various social media. This position merges strategic community development with content creation and program management, allowing for innovative approaches as we explore what resonates with our expanding audience.
Main Responsibilities:
- Engage actively in Buffer's Discord, facilitating discussions and creating a welcoming atmosphere for members.
- Lead the initiative to establish Buffer's presence on Reddit, cultivating genuine connections in a new community space.
- Plan and execute community events, such as virtual gatherings and challenges, to foster learning and connection among members.
- Drive social media engagement strategies across various platforms, ensuring interactions align with Buffer's brand values.
- Manage beta and power user programs, gathering valuable feedback to influence product development and advocacy.
- Create community-driven content that showcases member stories and insights, collaborating closely with the marketing team.
- Advocate for community perspectives within Buffer, sharing insights with cross-functional teams.
Requirements
- Over 5 years of experience in building online communities with measurable outcomes.
- Proficient in content strategy and creation across multiple formats.
- Strong interpersonal skills with a knack for connecting with others.
- Ability to identify and solve problems proactively.
- Experience collaborating with various teams to meet shared objectives.
- Deep understanding of the creator economy and current trends.
- Experience mentoring peers and leading projects.
