Senior Product Manager
✨ AI Summary
Yassir is a premier super app revolutionizing daily services in the Maghreb region, currently operating in 45 cities across Algeria, Morocco, and Tunisia, with recent expansions into France, Canada, and Sub-Saharan Africa. Backed by approximately $200 million in funding from investors in Silicon Valley and Europe, Yassir provides on-demand solutions like ride-hailing and last-mile delivery while also introducing financial services to enhance digital payments, savings, and loans.
Role Summary: We are seeking a Senior Product Manager to spearhead our customer communication efforts, focusing on enhancing user interaction through in-app chat, notifications, customer care, and email services. Initially, this role will concentrate on establishing a strong foundation for customer communication, and later, expand to manage various product initiatives autonomously.
Main Responsibilities:
- Develop and implement strategies to enhance customer communication and overall user experience.
- Oversee the complete product lifecycle from conception to launch and continuous improvement.
- Analyze market trends and customer feedback to guide product strategy and features.
- Collaborate with cross-functional teams to deliver impactful products.
- Manage stakeholder relationships effectively in a remote work environment.
- Encourage a culture of innovation and resourcefulness.
Requirements:
- Bachelor’s degree in Computer Science, Business Administration, or a related field.
- 5+ years of product management experience in the tech sector.
- Experience managing Associate Product Managers is a plus.
- Strong strategic thinking and autonomy.
- Excellent communication skills.
