REMOTE SALES COORDINATOR & CUSTOMER COMMUNICATIONS ASSOCIATE
About
REMOTE SALES COORDINATOR & CUSTOMER COMMUNICATIONS ASSOCIATE
We are looking for a motivated and reliable Remote Sales Coordinator & Customer Communications Associate to join our growing international team.
In this role, you will manage customer communications, follow up with prospects, support sales activities, and help ensure customers receive timely and professional assistance. You will work remotely while collaborating with a global team and supporting sales and customer engagement goals.
Key Responsibilities
* Manage incoming customer emails and inquiries.
* Conduct phone outreach and follow up with prospects and customers.
* Respond to customer questions professionally and clearly explain available services.
* Identify customer needs and provide appropriate information or escalate issues when necessary.
* Maintain accurate customer and prospect records in the CRM.
* Track follow-ups, appointments, and sales opportunities.
* Support sales targets and help move qualified prospects through the sales process.
* Maintain consistent and professional communication with customers.
* Participate in team meetings, coaching, and ongoing training.
* Gather customer feedback and communicate relevant insights to the team.
* Manage multiple customer communications and follow-up tasks efficiently.
Requirements
* Fluent professional English, both written and verbal.
* Excellent communication and interpersonal skills.
* Comfortable communicating through phone and email.
* Strong organization and time-management skills.
* Ability to manage multiple tasks and follow-ups.
* Self-motivated, dependable, and able to work independently.
* Basic computer skills, including email, spreadsheets, CRM, and customer-support tools.
* Reliable internet connection and a quiet, professional home working environment.
* Full-time availability during U.S. Central Time business hours.
* Previous experience in sales, customer service, telemarketing, appointment setting, virtual assistance, lead generation, or inbox management is welcome but not required.
* Training and onboarding will be provided.
Compensation
* Annual base salary: $16,000–$20,000 USD
* Uncapped commission.
* Performance incentives and bonuses.
Benefits
* 100% remote work.
* International team environment.
* Training and ongoing coaching.
* Professional development and career growth opportunities.
* Uncapped commission and performance incentives.
Location
Remote — Global applicants welcome.
Excluded locations: Philippines, Egypt, India, South Africa, and Nepal.
How to Apply
Send your updated CV/resume to:
[diane.petrona.org@outlook.com](mailto:diane.petrona.org@outlook.com)
Subject: Remote Sales Coordinator Application
Please include your updated CV/resume, a brief summary of your relevant experience and skills, and your availability to start.
Applications are reviewed on a rolling basis. Shortlisted candidates will be contacted regarding the next stage of the recruitment process.