Team Lead, Inbound Sales
✨ AI Summary
Moniepoint is a leading financial ecosystem in Africa, providing businesses with comprehensive payment, banking, credit, and management solutions. In 2023, we processed $182 billion, making us Nigeria's largest merchant acquirer, with a mission to foster financial happiness for all.
Role Overview: The Team Lead, Inbound Sales will oversee and enhance revenue performance within the inbound sales team by coaching and developing Inbound Sales agents. This role requires a combination of hands-on deal support and team management to ensure adherence to processes and achievement of targets.
Main Responsibilities:
- Lead and mentor a team of Inbound Sales Representatives, providing daily support and performance feedback.
- Conduct onboarding for new hires and develop ongoing coaching plans to fill skill gaps.
- Manage sales targets and monitor daily activity to ensure consistent performance.
- Support complex deals and maintain accurate CRM data and pipeline management.
- Ensure quality control by reviewing sales calls and identifying process improvements.
- Collaborate with marketing and product teams to provide feedback and align efforts.
- Prepare performance reports and analyze trends to recommend process enhancements.
Qualifications:
- 4-8 years in inbound or SaaS sales, with 4 years in a leadership role.
- Proven track record of meeting sales quotas and experience coaching sales teams.
- Strong analytical skills and proficiency in CRM tools.
- Excellent communication abilities and a people-oriented mindset.
