Community Management Associate
✨ AI Summary
The Wikimedia Foundation is looking for a Community Management Associate to enhance and expand our online communities. This role will involve crafting tone-of-voice guidelines, spotting relevant cultural moments, and establishing a social media presence that resonates with Gen Z for Wikipedia and the broader Foundation. As part of the Social Team in External Communications, this position is pivotal in shaping how we engage with audiences through social media.
Main Responsibilities:
- Develop a community management strategy for Wikipedia and the Wikimedia Foundation.
- Innovate and refine the brand’s voice to connect with diverse global audiences.
- Identify engagement opportunities and amplify stories from our volunteer community.
- Stay updated on social media trends and new tools to enhance outreach.
- Track performance metrics and community sentiment to inform strategies.
Requirements:
- Minimum of 2 years’ experience in social media community management.
- Strong grasp of social media dynamics, particularly on platforms like TikTok, Instagram, and YouTube Shorts.
- Proven ability to engage authentically with online communities.
- Excellent written and verbal communication skills, with a keen sense of editorial judgment.
- Adept at working collaboratively within distributed teams.
