Community Manager Intern
✨ AI Summary
Pulse is a leading media organization in Africa, dedicated to engaging and informing the continent's youth through innovative content and digital marketing solutions. We operate across six countries, including Nigeria, Ghana, Kenya, Senegal, Uganda, and Côte d'Ivoire, reaching over 100 million users with extensive monthly video views. Additionally, Pulse serves as the licensed publisher of Business Insider Africa.
Role Overview
We are looking for a motivated and enthusiastic Community Manager Intern to enhance Pulse's digital communities on social media. This position is perfect for individuals fascinated by social media dynamics and audience engagement. You will play a crucial role in nurturing conversations, assessing community sentiment, and ensuring positive interactions across our platforms.
Main Responsibilities
- Manage daily social media interactions, addressing comments and inquiries promptly.
- Encourage active discussions and participation within online communities.
- Assist in scheduling and publishing content on various platforms, including Instagram, TikTok, Facebook, LinkedIn, and YouTube.
- Report sensitive feedback to the relevant internal teams.
- Identify trending topics and audience insights to inform engagement strategies.
- Support live event coverage through real-time audience interaction.
- Collaborate with teams to maintain a consistent brand voice.
- Compile weekly and monthly community engagement reports.
- Stay informed about social media trends and best practices.
- Propose ideas to enhance engagement and community growth.
Requirements
Candidates should be pursuing or have recently completed a Bachelor's degree in Marketing, Communications, or a related field. A strong interest in social media and excellent communication skills are essential. Familiarity with social media platforms and basic analytics knowledge is a plus. Applicants should be organized, proactive, and willing to occasionally work outside regular hours. Experience managing personal or academic social media accounts is beneficial.
