Fraud Manager - West Africa
✨ AI Summary
M-KOPA is seeking a Fraud Manager for West Africa to enhance our fraud risk management as we expand our digital and financial services across the region.
Role Summary: As the Fraud Manager, you will oversee all aspects of consumer fraud risk management. This includes developing prevention systems, conducting fraud analysis, leading investigations, and implementing risk mitigation strategies. You will create nationwide fraud policies, manage key performance indicators (KPIs), and guide a team of investigators and analysts. Collaboration with Legal, Internal Audit, and Product teams will be essential in fostering a culture of fraud awareness within M-KOPA, which serves 7 million customers.
Main Responsibilities:
- Design and implement comprehensive fraud prevention policies and detection systems.
- Lead a diverse team of analysts and investigators, managing KPIs and promoting effective decision-making.
- Collaborate with Legal and Internal Audit to advance criminal investigations and foster fraud awareness through training.
Requirements:
- Minimum of 5 years of experience in fraud risk management, particularly in banking, FinTech, or related sectors.
- A Bachelor’s degree in Criminology or a relevant field, with a Certified Fraud Examiner (CFE) credential preferred.
- Strong analytical skills with proficiency in Excel, PowerBI, or similar tools.
