Agentic AI Engineer

About Ozow
Ozow is a pioneering fintech firm transforming digital payments in South Africa and beyond. We focus on making transactions more accessible, secure, and user-friendly for businesses and consumers alike. As a rapidly expanding entity in financial technology, we promote a culture of innovation, diversity, and inclusivity, striving to create a positive impact through our payment solutions.

Position Overview
Join our team in developing AI agents that streamline various workflows at Ozow, including operations, support, and risk management. You will collaborate with senior engineers to design, test, and deploy agent components, learning how to implement AI within a regulated payments framework.

Main Responsibilities

• Deliver at least one agent feature to production within the first six months, ensuring assessment tests are in place.
• Collaborate with product, operations, and risk teams to define agent-supported processes.
• Propose new automation use cases based on identified problems.
• Develop and maintain agent workflows, integrating with internal APIs securely.
• Write clean, tested code that meets team standards.
• Implement evaluation tests to ensure agent accuracy and reliability.
• Monitor deployed agents, troubleshoot failures, and suggest improvements.
• Document agent functionalities and assist users in adopting new tools.
• Utilize AI coding assistants to enhance productivity.

Requirements
A degree in Computer Science, Engineering, or a related field, or equivalent experience. Proficiency in Python, REST APIs, and JSON is essential. Experience with LLM API, RAG, and prompt engineering is a plus. Familiarity with Git, Docker, and data privacy standards is necessary. Experience in agent frameworks, AWS, C#, SQL, and a passion for financial services are also beneficial.

How to Apply
If you are ready to make a meaningful impact and thrive in a dynamic environment, we invite you to apply now! For more insights about working at Ozow, please visit our Careers Page.