Social Media Associate

Kora is a payment infrastructure provider dedicated to eliminating digital financial barriers across Africa. We deliver secure and user-friendly payment solutions designed to enhance our customers' lives. Our mission emphasizes inclusivity, positive energy, and effective communication within our diverse team.

Position Overview

We are seeking a Social Media Associate to oversee our social media strategy and execution. This role involves utilizing various platforms to educate businesses, promote Kora’s offerings, and bolster our brand presence both in Africa and globally. You will work closely with several teams, including Brand & Product Marketing, Communications, and Merchant Success, to ensure that our content is cohesive and impactful.

Main Responsibilities

• Social Media Management: Develop and execute strategies for platforms like LinkedIn, X, Instagram, and YouTube, ensuring consistent content and brand alignment.
• Product Engagement: Transform product updates into accessible social content that enhances understanding and drives adoption.
• Content Creation: Produce engaging posts, graphics, and videos that reflect our brand and resonate with our audience.
• Campaign Management: Launch campaigns to generate demand, collaborate on paid social strategies, and explore new content formats.
• Performance Tracking: Monitor key performance indicators, analyze trends, and provide insights for continuous improvement.
• Compliance Awareness: Ensure adherence to internal guidelines and maintain accuracy in all communications.

Qualifications

Applicants should have 1–3 years of experience in social media management or digital content creation, strong writing skills, and the ability to convey complex topics simply. Familiarity with analytics, demand-generation content, and a collaborative mindset are essential.