Customer Service Specialist
✨ AI Summary
Ensemble Health Partners is seeking a Customer Service Specialist to join our team remotely. As a leading provider of technology-driven revenue cycle management solutions for healthcare systems, we prioritize exceptional client and patient experiences.
Main Responsibilities:
- Manage incoming patient calls and resolve inquiries effectively.
- Provide customer service and collection support throughout the revenue cycle.
- Address patient questions regarding billing statements and manage payment arrangements.
- Research account issues and coordinate with relevant departments for resolution.
- Meet departmental collection goals while ensuring excellent customer service.
Requirements:
- Preferred 1-2 years of experience in customer service or call center roles, particularly in healthcare.
- A minimum of a High School Diploma or GED is required.
- Ability to obtain CRCR certification within nine months of hire.
- Proficient in critical thinking and problem resolution.
- Capability to work effectively in a remote environment.
Compensation and Benefits:
This full-time position offers a competitive hourly wage between $17.00 and $18.65, depending on experience. Additional perks include bonus incentives, paid certifications, tuition reimbursement, and comprehensive benefits.
How to Apply:
If you are interested in joining a company that values innovation and excellence, please submit your application by February 28, 2026. Ensemble Health Partners is an equal opportunity employer committed to diversity and inclusion in the workplace.
