Head of Engineering and Technical Services
About the role
Position: Head of Engineering & Technical Services
Quantum Expressions Media Consult LTD is seeking a strategic leader to oversee engineering and technical operations, ensuring the reliability, security, and advancement of our technology infrastructure and content delivery systems. This role is vital for the effective distribution of multimedia content across various platforms.
Main Responsibilities:
- Infrastructure Management: Design and maintain scalable technical infrastructure, including server and network systems, while implementing proactive monitoring and change management protocols.
- Content Delivery Optimization: Enhance content delivery networks and workflows to ensure secure and high-quality multimedia distribution, analyzing metrics to ensure performance goals are met.
- Cybersecurity Oversight: Develop comprehensive cybersecurity policies and conduct regular assessments to safeguard digital assets, ensuring compliance with data protection laws.
- Technical Support Operations: Lead the IT service desk to provide efficient technical support, establish service level agreements, and maintain a knowledge base for common issues.
- Strategic Technology Planning: Create a long-term technology roadmap that aligns with business objectives, assessing emerging technologies for potential adoption.
- Team Development: Build a high-performing team, providing training and fostering a culture of collaboration and innovation.
- Budget Management: Oversee the departmental budget, ensuring resource allocation aligns with strategic priorities and operational efficiency.
- Stakeholder Engagement: Act as the technical liaison for other departments, conveying complex information clearly and fostering collaboration.
Qualifications:
- Bachelor's degree in Engineering, IT, or related fields; a Master’s is a plus.
- 12+ years of experience in media or telecommunication, with 5+ years in a senior management role.
- Professional certifications (e.g., ITIL, PMP, CISSP) are desirable.
To apply, please submit your resume and cover letter to [email address]. Join us in shaping the future of multimedia technology!
Summarised by JobsOnline Africa from the employer's listing. The full details are on the employer's site when you apply.