Outbound Team Lead
About the role
About Jumia: Jumia is a prominent e-commerce platform in Africa, dedicated to enhancing daily life through innovative and affordable online services. By connecting businesses to customers, Jumia promotes growth and convenience. The company operates a marketplace backed by Jumia Logistics and Jumia Pay, employing over 3,000 individuals and boasting a blend of local and international talent. Jumia is committed to making a sustainable impact and was the first African tech firm to be listed on the New York Stock Exchange in April 2019.
Job Overview: The Outbound Team Lead is responsible for overseeing the pick, pack, and dispatch operations within Jumia’s fulfillment center. This role ensures efficient use of packing materials, timely and accurate order shipment, and the development of the outbound team.
Main Responsibilities:
- Oversee packing material usage to align with dispatched orders.
- Develop packaging guidelines for various item categories.
- Conduct weekly cycle counts to minimize packing material waste.
- Coordinate same-day deliveries with the inventory team.
- Ensure all shipping deadlines and KPIs are met.
- Monitor productivity standards and handle miss-shipments.
- Audit outbound products for accuracy and manage team attendance.
- Provide management with feedback when targets are unmet.
Requirements:
- Bachelor's degree preferred, with experience in warehousing or order management.
- Supervisory experience in outbound operations is a plus.
- Proficient in Microsoft Office and Google Suite.
- Strong problem-solving and communication skills.
- Must hold an NYSC certificate or valid exemption.
- Located in Abuja.
How to Apply: Interested candidates should apply through Jumia's official website. Jumia does not charge fees for job applications; be cautious of fraudulent sites.
Summarised by JobsOnline Africa from the employer's listing. The full details are on the employer's site when you apply.
