Manager, SMB Sales
✨ AI Summary
About Toptal
Toptal is a leading global network connecting top talent in business, design, and technology, facilitating on-demand team scaling for companies. With a revenue exceeding $200 million and a fully remote workforce, Toptal merges the benefits of virtual teams with a structure that fosters innovation and interaction.
Job Overview:
The role of Manager, SMB Sales is pivotal to Toptal's growth, as you will guide a team of Client Advisors in converting inbound inquiries from small and medium enterprises into Toptal clients. Your leadership will focus on coaching your team to achieve excellence in a fast-paced, consultative sales environment. You will oversee the entire client relationship, ensuring that new opportunities progress while addressing stalled decisions and follow-ups.
Key Responsibilities:
- Coach Client Advisors on sales strategies, including discovery and qualification.
- Conduct call reviews and role-plays to enhance team performance.
- Recruit and onboard new Client Advisors, ensuring they meet performance milestones.
- Manage and refine the inbound playbook based on data insights.
- Collaborate with cross-functional teams to enhance service delivery.
- Present metrics and actionable insights to various departments.
- Foster a high-performance culture through motivation and recognition.
Qualifications:
- Bachelor’s degree and 3+ years in B2B sales, with leadership experience.
- Proven track record in improving sales performance through coaching.
- Strong analytical, communication, and CRM management skills.
- Passion for leveraging AI in sales processes.
How to Apply:
If you are driven, curious, and ready to enhance sales team performance, please submit your resume and communication in English. Note that we do not provide visa sponsorship.
