Sustaining Operations Engineer
About the role
We are seeking a dynamic engineer for a Linux-focused software-defined infrastructure role, engaging with various stack layers from bare metal to containerization (Docker, LXC/LXD), storage (Ceph), and networking (OVS, OVN). This position offers a chance to advance your career with Canonical, contributing to the success of our customers and the broader community. If you have strong communication skills and a knack for troubleshooting technology utilized by millions, this role could be a great fit.
Key Responsibilities:
- Address complex customer issues related to Ubuntu, OpenStack, Ceph, and Kubernetes.
- Collaborate closely with field, support, and product engineering teams.
- Engage with upstream communities to debug issues and propose solutions.
- Exercise sound judgment in technical methodologies and manage time effectively.
- Participate in team activities aimed at enhancing processes and documentation.
- Provide expert escalation support for operational challenges.
- Work remotely, with occasional international travel (up to 10%).
Qualifications:
- Professional experience in advanced Linux troubleshooting.
- Background in Computer Science, STEM, or related fields.
- Proficient in Linux, LXD, OpenStack, Ceph, or Kubernetes.
- Strong debugging skills in Python, Go, C, or C++.
- Familiarity with tools like gdb, tcpdump, and git.
- Willingness to travel for team events.
How to Apply:
If you’re ready to make an impact in a leading open-source organization, please submit your application through our website. Join Canonical and contribute to the future of technology!
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