Technical Partnership Manager

Postscript is a leading AI-driven messaging platform, utilized by over 20,000 Shopify brands, including names like Brooklinen and Dr. Squatch. Our mission is to establish SMS as the primary revenue channel for our clients. With support from Greylock and Y Combinator, we have been fully remote since 2018 and are on an exciting growth trajectory.

Position Overview

We are seeking a Technical Partnership Manager to enhance our technology partner ecosystem. This role will involve collaborating closely with the Marketing and Product teams to forge and nurture key partnerships that drive demand and revenue. The ideal candidate will possess both commercial acumen and technical expertise, allowing them to engage effectively with partners' engineering teams.

Main Responsibilities

• Manage a portfolio of technology and integration partners, overseeing all stages from sourcing to growth.
• Evaluate partnership opportunities based on shared merchant overlap and revenue potential.
• Lead technical discussions to understand partner APIs and integration possibilities.
• Translate opportunities into actionable specifications for the Product team.
• Collaborate with Marketing to maximize the impact of partnership launches.
• Support Sales and Solutions teams in integrating effectively with partners.
• Resolve technical issues and act as the escalation point for partner-related challenges.
• Set and achieve quarterly goals related to partner pipelines and integration success.

Qualifications

• 4+ years of experience in technical partnerships, engineering, or related fields.
• Strong technical understanding of APIs and data flows.
• Prior experience in eCommerce or martech, especially within the Shopify ecosystem, is preferred.
• Excellent writing skills for creating specifications and business cases.
• Proficient in using CRM and management systems, preferably Salesforce.
• Willingness to travel up to 20%.

Compensation and Benefits

Salary ranges from $120,000 to $146,000, with additional variable compensation and equity options. Enjoy a flexible work environment with competitive benefits, including health insurance and unlimited paid time off.

To apply, please submit your resume and cover letter. Join us at Postscript, where we value diversity and equal opportunity for all talented individuals.