People Operations Partner
About the role
Company Overview: Alpaca is a leading global provider of agent-first brokerage infrastructure, offering services for stocks, ETFs, options, crypto, and more. Based in the US, we serve financial institutions across 40 countries through our advanced APIs. Our mission is to democratize access to financial services, supported by a diverse team of over 400 professionals worldwide. We are committed to open-source initiatives and continuously improving our developer-friendly API.
Position Summary: We are seeking a People Operations Partner to manage daily People Operations for our global team. This role encompasses onboarding, offboarding, employee lifecycle transactions, and support, constituting 70% of the responsibilities. The remaining 30% involves employee relations, analytics, and special projects. This hands-on position requires consistent cooperation across different regions and time zones.
Main Responsibilities:
- Handle high volumes of onboarding, offboarding, and employee transitions.
- Collaborate with employees and managers to ensure timely support.
- Maintain accurate employee records and HRIS data.
- Triage inquiries regarding policies, processes, and benefits while managing sensitive information discreetly.
- Support initiatives like HRIS improvements and process redesigns.
- Explore AI and automation to streamline operations.
Requirements:
- 1-3 years in People Operations or a related field.
- Experience with the employee lifecycle and multi-country operations.
- Strong attention to detail and organizational skills.
- Proficient in communication and comfortable with HR systems.
- A service-oriented mindset and ability to manage competing priorities.
How to Apply: If you resonate with our values of curiosity, empathy, and accountability, we invite you to apply for this impactful role at Alpaca.
Summarised by JobsOnline Africa from the employer's listing. The full details are on the employer's site when you apply.
