Recovery Manager
About the role
Company Overview
FairMoney is an innovative mobile banking platform focused on providing credit solutions in emerging markets. Founded in 2017 and based primarily in Nigeria, the company has raised nearly €50 million from notable global investors such as Tiger Global, DST, and Flourish Ventures. FairMoney aims to build the leading mobile banking and POS systems for underserved communities, starting with a digital microcredit app on Android and iOS. Its service offerings have expanded to include current accounts, savings accounts, debit cards, and advanced POS solutions. The company prides itself on a diverse team from over 27 nationalities, working collectively to transform financial services for those in need.
Position Summary
The Recovery Manager will strategically oversee all loan recovery initiatives, ensuring timely collection of overdue loans, minimizing non-performing loan ratios, and enforcing credit policies in accordance with CBN regulations and ethical standards. This role leads a nationwide/regional team of field recovery personnel and third-party agents, focusing on productivity, compliance, and operational excellence.
Key Responsibilities
- Strategic Leadership: Develop recovery strategies and set performance targets for field teams.
- Recovery Management: Approve restructuring offers and monitor field activities using digital tools.
- Compliance: Ensure adherence to CBN regulations and conduct audits to prevent misconduct.
- Team Management: Recruit and train field recovery staff and supervisors.
- Collaboration: Work with various departments to ensure effective case management.
- Process Improvement: Enhance recovery processes and develop standard operating procedures.
Requirements
A Bachelor's degree in Business, Finance, Economics, or a related field is required; an MBA or professional certification is a plus. Candidates should have over 6 years of field recovery experience in the financial sector, with at least 2-3 years in a leadership role and knowledge of CBN guidelines.
Benefits
Offerings include private health insurance, a pension plan, paid time off, a hybrid work model, and training opportunities.
Application Process
Interested candidates will undergo a screening interview with the Talent Acquisition team, a technical interview with the Head of In-house Collections, followed by a final interview with the Director of Merchant Lending.
Summarised by JobsOnline Africa from the employer's listing. The full details are on the employer's site when you apply.
