Business Relationship Manager

Business Relationship Manager

Department/Function: Commercial & Field Operations

Reports To: State Coordinator

Location: Field-based, Nigeria

Employment Type: Full-time

Compensation: Competitive base salary + performance-based commission

About Moniepoint

Moniepoint Inc. serves as Africa’s comprehensive financial platform, enabling 20 million businesses and individuals to access a range of payment, banking, credit, and management solutions monthly. As Nigeria's leading merchant acquirer, we facilitate the majority of the nation’s POS transactions, managing over $250 billion in digital payment value annually.

Role Overview

The Business Relationship Manager is tasked with propelling business growth by expanding our merchant base and fostering valuable customer relationships while delivering tailored financial solutions. This role encompasses the complete process of merchant acquisition, terminal implementation, and account retention within designated commercial regions.

Main Responsibilities

• Identify and onboard prospective merchants through community outreach and referrals.
• Educate business owners on our product offerings, aligning solutions with their goals.
• Meet and surpass monthly objectives for merchant onboarding, terminal deployment, and loan management.
• Ensure compliance with KYC documentation and operational guidelines during onboarding.
• Develop long-lasting relationships with merchants to drive account activity and retention.
• Handle customer inquiries efficiently, escalating complex issues when necessary.
• Provide market insights to leadership to enhance growth strategies.
• Maintain accurate records and submit performance reports via CRM tools.

Qualifications

• Bachelor’s degree or equivalent diploma.
• 2 to 4 years of sales experience in banking, fintech, or related sectors.
• Successful track record in merchant onboarding and client acquisition.
• Strong communication and relationship-building skills.

How to Apply

If you are a motivated individual with a passion for helping local businesses and meet the qualifications above, please submit your application to join our dynamic team at Moniepoint.