Sales Manager

Capi is on a mission to revolutionize financial systems in emerging markets by simplifying global trade and enhancing access to international payments. Supported by over $18 million from prominent investors, we aim to foster economic growth and create job opportunities through our innovative platform. Our dynamic team, consisting of around 100 members across ten countries, is dedicated to making a significant global impact, and we are eager to expand our workforce.

About the Commercial Team
Our commercial team is a proactive group focused on building solutions for our clients' payment challenges. Utilizing HubSpot for organization and data analysis, they engage directly with customers to understand their needs and facilitate cross-border transactions.

Role Overview
We are looking for a motivated Sales Manager to oversee both sales and account management, ensuring our international payments platform meets customer expectations. This role involves direct engagement with clients to address their concerns and encourage repeat transactions through lead conversion and client acquisition.

Main Responsibilities

• Acquire new corporate clients through various channels and convert leads into long-term partnerships.
• Support new customers during onboarding, ensuring they effectively utilize our platform.
• Engage with existing and inactive accounts to identify opportunities for reactivation and upselling.
• Collaborate with internal teams to share customer feedback and assist in product improvements.
• Stay updated on industry trends to propose innovative solutions.

Requirements
Applicants should have at least 5 years of experience in customer success or sales, preferably in fintech or financial services. Strong communication skills in English, French, and local dialects are essential, along with a customer-focused approach and proficiency in CRM tools. An interest in our mission and a willingness to travel are also key.

How to Apply
This is a full-time position offering a competitive salary, benefits, and share options. We encourage diverse candidates to apply and are happy to assist with any interview accommodations. For more information, please visit our website.